• Retrieve approved visit requests received thru e-mail and distribute as required. • Provide traditional concierge information to visitors to the facility including but not limited to: taxi information, local hotel information, local restaurant information. • Maintain and file visitor logs for the facility as well as the CDC. • Ensure adequate visitor control supplies are on hand for all locations including but not limited to logs, temporary badges, and badge holders. • Escort visitors throughout the headquarters building as required due to unavailability of host escorts. • Escort delivery personnel arriving at Post 11 (loading dock). This escort service is provided to facility deliveries such as vending supplies and canteen vendors. • Field requests for information from the public that enter the facility unannounced and connect the visitor with the appropriate organizational representative. • Fulfill audit requests from DCIP, retrieving historical visitor files as required.
• Ability to interpret, understand and apply CMS administrative/security policies, procedures and operating guidelines. • Ability to perform duties independently and adapt to changes with minimum supervision. • Ability to maintain visitor records and prepare reports as required. • Ability to perform work requiring accuracy and close attention to detail. • Ability to communicate orally and in writing, comprehend and interpret written material. • Ability to effectively and courteously interact with the public, presenting a professional appearance and attitude at all times. • Ability to use a personal computer with operational knowledge of Microsoft Office applications.
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